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Help in an emergency

Home / Contact / Help in an emergency

Do you need urgent help?

If you’re in trouble and need urgent help, please find the best number to call from the following list of emergency contacts.

Coronavirus (COVID-19) Call the COVID-19 Triage Hotline –1800 020 080 or find information here: https://www.australia.gov.au/

If you are experiencing homelessness and need emergency accommodation, please contact Link2Home on 1800 152 152.⁠

Emergencies involving gas leaks, flooding, storm or fire damage
Call 000 
(If you are hearing/speech impaired use TTY: 106)

Life-threatening emergency 
Call 000 
(If you are hearing/speech impaired use TTY: 106)

General help in a flood or storm 
Call the NSW State Emergency Service (SES) on 132 500

Bushfires 
Call the NSW Rural Fire Service (RFS) on 1800 679 737

Crime, law and order 
In an emergency, call 000.
For non-urgent assistance, call the Police Assistance Line on 131 444
To report information about crime anonymously call Crime Stoppers on 1800 333 000

Fire and rescue 
In an emergency, call 000.
See the NSW Fire and Rescue website for more information: www.fire.nsw.gov.au

Counterterrorism 
Call the National Security Hotline on 1800 1234 00

Translating and interpreting service (24/7) 
Call the Translating and Interpreting Service on 13 14 50
If you have trouble speaking English, ask them to contact any of the numbers above to interpret for you.

Poisons Information Centre (24/7) 
Call 13 11 26

NSW Rape Crisis (24/7) 
Call 1800 424 017

Domestic Violence Crisis Line (24/7) 
Call 1800 65 64 63

National Sexual Assault Domestic & Family Violence Counselling Line 
Call 1800 737 732 (1800 RESPECT) 

Women’s Domestic Violence Court Advocacy Service (WDVCAS) 
Call 1800 938 227

Kids Helpline (24/7) 
Call 1800 55 1800

Lifeline (24/7) 
Call 13 11 14

Mental Health Line Call 1800 011 511.

MensLine Australia on 1300 789 978

Suicide Call Back Service on 1300 659 467

Beyond Blue on 1300 224 636

Headspace on 1800 650 890

ReachOut at au.reachout.com

Care Leavers Australasia Network (CLAN) on 1800 008 774

If you are an Aboriginal or Torres Strait Islander and need support, please visit Wellmob, a social, emotional and cultural wellbeing resource that may be able to help.

Brother to Brother supports Aboriginal men during COVID-19. Their crisis number is 1800 435 799.

If you are not experiencing an emergency, but are simply looking for a service, check the HSNet Service Directory.

Repairs help

If you have one of the below issues, please call Link Housing as soon as possible on 9412 5111.

If calling outside of our normal business hours, follow the prompts to select option “1” and speak to our after-hours team. They will ask you a series of questions and let you know the next steps.

  • Burst water service
  • Blocked or broken toilet system
  • Serious roof leak
  • Dangerous electrical fault
  • Failure or breakdown of gas, electricity or water supply
  • Failure or breakdown of any essential service
    for hot water, cooking and heating
  • Any unsafe fault or damage

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ABN  62 003 084 928

02 9412 5111
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Offices

Chatswood office
Level 10, 67 Albert Avenue
Chatswood 2067

West Ryde office
Level 2, 3-5 Anthony Road
West Ryde 2114

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Traditional Custodians of the Land
Link Housing wishes to acknowledge the Traditional Custodians of the Land on which we work and pay our respect to the Elders both past, present and emerging, and extend that respect to all Aboriginal and Torres Strait Islander people.
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