Do you need urgent help?
If you’re in trouble and need urgent help, please find the best number to call from the following list of emergency contacts.
Coronavirus (COVID-19) Call the COVID-19 Triage Hotline –1800 020 080 or find information here: https://www.australia.gov.au/
If you are experiencing homelessness and need emergency accommodation, please contact Link2Home on 1800 152 152.
Emergencies involving gas leaks, flooding, storm or fire damage
Call 000
(If you are hearing/speech impaired use TTY: 106)
Life-threatening emergency
Call 000
(If you are hearing/speech impaired use TTY: 106)
General help in a flood or storm
Call the NSW State Emergency Service (SES) on 132 500
Bushfires
Call the NSW Rural Fire Service (RFS) on 1800 679 737
Crime, law and order
In an emergency, call 000.
For non-urgent assistance, call the Police Assistance Line on 131 444
To report information about crime anonymously call Crime Stoppers on 1800 333 000
Fire and rescue
In an emergency, call 000.
See the NSW Fire and Rescue website for more information: www.fire.nsw.gov.au
Counterterrorism
Call the National Security Hotline on 1800 1234 00
Translating and interpreting service (24/7)
Call the Translating and Interpreting Service on 13 14 50
If you have trouble speaking English, ask them to contact any of the numbers above to interpret for you.
Poisons Information Centre (24/7)
Call 13 11 26
NSW Rape Crisis (24/7)
Call 1800 424 017
Domestic Violence Crisis Line (24/7)
Call 1800 65 64 63
National Sexual Assault Domestic & Family Violence Counselling Line
Call 1800 737 732 (1800 RESPECT)
Women’s Domestic Violence Court Advocacy Service (WDVCAS)
Call 1800 938 227
Kids Helpline (24/7)
Call 1800 55 1800
Lifeline (24/7)
Call 13 11 14
Mental Health Line Call 1800 011 511.
MensLine Australia on 1300 789 978
Suicide Call Back Service on 1300 659 467
Beyond Blue on 1300 224 636
Headspace on 1800 650 890
Care Leavers Australasia Network (CLAN) on 1800 008 774
If you are an Aboriginal or Torres Strait Islander and need support, please visit Wellmob, a social, emotional and cultural wellbeing resource that may be able to help.
Brother to Brother supports Aboriginal men during COVID-19. Their crisis number is 1800 435 799.
If you are not experiencing an emergency, but are simply looking for a service, check the HSNet Service Directory.
Repairs help
If you have one of the below issues, please call Link Housing as soon as possible on 9412 5111.
If calling outside of our normal business hours, follow the prompts to select option “1” and speak to our after-hours team. They will ask you a series of questions and let you know the next steps.
- Burst water service
- Blocked or broken toilet system
- Serious roof leak
- Dangerous electrical fault
- Failure or breakdown of gas, electricity or water supply
- Failure or breakdown of any essential service
for hot water, cooking and heating - Any unsafe fault or damage